All data is used only for the purposes indicated and is not passed on to third parties without prior consent. All published contents are subject to the law on copyright and other data protection acts and shall not be copied, divulged or modified for commercial purposes unless expressly approved and agreed.
This section is about your rights regarding information, correction, transmission and deletion of personal data that the Weisse Arena Group stores and processes about you. This includes all divisions of the Weisse Arena Group, namely Mountain Vision AG, Weisse Arena Bergbahnen AG, Weisse Arena Gastro AG, Weisse Arena Leisure AG, Mountain Adventures AG and rocksresort Baugesellschaft.
For the different branches of the company, the data is stored independently, depending on necessity and requirement. This means that the data does not correspond with all branches of the company and is not necessarily exchanged with each other. All the terms and conditions you can find here:
Personal data in LAAX is:
General personal details: First name, surname, date of birth/age, address, phone number, photo, interests/preferences, self-provided information (local, marital status etc.)
Identifiers: Primary key card, media IDs, membership numbers
Bank details: Credit card information, account details
Online data: IP address, MAC address, location information, Google Analytics
Physical characteristics: Weight, clothing size, shoe size, gender (such data is stored only at LAAX Rental)
Property information: Vehicle registration, holiday apartment ownership
Client data: Ticket purchases, hotel bookings, reservations, purchases in shops
Assessment documentation: Job references, certificates
Material relationships: WAG shares, rocksresort apartment owner
Your rights are:
1. information on the processing and storage of personal data
You have the option of requesting information from us at any time as to which personal data WAG stores and processes about you. We will provide you with this information electronically via email.
To obtain information, please proceed as follows:
1. Create a ticket on our LAAX Support website with the subject line: „Information about my personal data“.
2. Tell us your surname, first name, birthday and any email addresses that might be registered with us. Often people are registered with a different email address in the Inside LAAX App than in the Newsletter, for example. If you provide us with all email addresses, we can ensure that we can send you all the information.
3. Let us know any additional information, for example if you have stayed at a WAG hotel or rented equipment at LAAX Rental. This makes it easier for us to find your details and we can give you information more quickly.
4. Our support team will then contact you and, together with our system administrators, consolidate your data to provide you with information
2. correction of personal data
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3. deletion of personal data
You have the possibility at any time to request us to delete all or part of your personal data.
1. Create a ticket on our LAAX Support website with the subject line: „Deletion of personal data“. If you already have an open query about your data with our support team, we ask you to continue emailing our colleagues.
2. Tell us your surname, first name, date of birth and all email addresses and specify as precisely as possible which personal data you wish to have deleted.
3. It helps us a lot if you tell us in which service/system you wish to have your data deleted. For example, „Please delete my data from the Topcard distribution list“, „Please delete my telephone number from the INSIDE LAAX App“ or „Please delete all my data stored with WAG“.